FAQ

Turnaround Time for Ordering

Most products are handmade to order and can take up to 7 days before being ready to post. If you need an order before that please contact us prior to ordering through the contact tab or our email.  

Custom Orders

Twig and Little welcomes custom orders and would love to help create the perfect piece for you. Contact us through our contact tab or the email link below.  

Returns

If you would like a refund on a purchase please contact us to discuss your options. The products must be un used and in original condition. Your refund will not include the post costs.

Product Care

All of the wooden jewellery is hand painted using acrylic paint and sealed. The products are not recommended to wear whilst swimming or showering. Some variations can occur between pieces as we are working with a natural product.   

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